After a severe winter storm in Sacramento, the Thompson family's roof was damaged beyond recovery. A large branch had punctured the decking in two places, one section of hip shingles had completely lifted, and there was water intrusion visible in three rooms.
We get called in sometimes hoping to save a roof. In this case, we couldn't. The decking damage required full tear-off to access, the shingles were 23 years old and would not take a repair around the impact zones, and the pattern of water intrusion suggested the underlayment had failed in multiple locations.
We followed a systematic process to assess the situation and develop the right solution:
Full damage assessment including attic inspection for decking condition
Insurance documentation package with 200+ photos
Insurance adjuster coordination and scope-of-work approval
Full tear-off of existing shingles, underlayment, and damaged decking sections
GAF Timberline HDZ installation with factory-certified crew
Full inspection and final documentation for warranty registration
Complete tear-off and re-roofing with GAF Timberline HDZ architectural shingles in Charcoal. Decking repairs where needed. New synthetic underlayment. Ridge vent installation for improved attic ventilation.
50-Year Warranty
New roof with 50-year manufacturer warranty. Insurance covered the full replacement cost minus the deductible. Project completed in 2 days. Zero disruption to the family beyond the weather event itself.
“They were the only ones who told me the truth — that my roof really did need to go. They didn't just say that to sell me something. They showed me exactly why, and then they fixed it fast.”
— James Thompson, SacramentoIf your insurance company is demanding a roof replacement, or if you’ve been told your roof needs to be replaced but you’re not sure, we can help. Our free inspection will give you an honest assessment and explore all your options.
